Privacy Policy | ABS Cladding Services

Privacy Policy

Effective Date: 30 July 2026

ABS Cladding Services is committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains what information we collect, how we use it, and your rights under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who We Are

ABS Cladding Services specialises in industrial roofing, cladding installation, roof refurbishment, gutter lining systems, planned preventative maintenance (PPM), roof condition surveys and roof safety systems throughout the United Kingdom.

Website:
https://abscladdingservices.co.uk

Telephone:
01902 653322

Email:
info@abscladdingservices.co.uk

What Personal Data We Collect

Depending on how you use our website, we may collect:

• Name
• Company name
• Email address
• Telephone number
• Project address
• Any information you provide when requesting a quotation or contacting us
• IP address
• Browser type
• Device information
• Website usage statistics

We only collect information that is necessary to provide our services and improve our website.

How We Use Your Information

We use your information to:

• Respond to enquiries
• Prepare quotations
• Arrange roof surveys and site visits
• Provide our services
• Communicate regarding ongoing projects
• Improve our website
• Monitor website performance
• Comply with legal obligations

We never sell your personal information.

Contact Forms

When you complete a contact form, we collect the information you voluntarily provide.

This information is used solely for responding to your enquiry, arranging surveys, preparing quotations or providing our services.

Cookies

Our website uses cookies to improve your browsing experience.

Cookies help us:

• Understand how visitors use our website
• Improve website performance
• Remember certain preferences
• Maintain website security

You can disable cookies at any time through your browser settings.

Analytics

We use services such as Google Analytics and Google Search Console to understand how visitors use our website.

These services collect anonymous statistical information including:

• Pages visited
• Time spent on the website
• Device type
• Browser type
• General location

This information cannot normally identify you personally.

Embedded Content

Some pages may contain embedded content such as videos, maps or documents.

Embedded content behaves exactly as if you visited the external website directly.

Those websites may collect data, use cookies and monitor your interaction according to their own privacy policies.

Media

If users upload images to our website, they should avoid including embedded location data (EXIF GPS), as visitors may be able to download and extract this information.

Who We Share Your Information With

We only share personal information where necessary to operate our business.

This may include:

• Website hosting providers
• IT support providers
• Google Analytics
• Google Search Console
• Spam protection services
• Professional advisers where legally required

We do not sell your personal information to third parties.

How Long We Keep Your Information

We retain personal information only for as long as necessary to:

• Provide our services
• Meet legal obligations
• Resolve disputes
• Maintain business records

Enquiry information may be retained for future customer service and legal compliance.

Your Rights

Under UK GDPR you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your data
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent where applicable

To exercise these rights, please contact us using the details below.

How We Protect Your Information

ABS Cladding Services takes data security seriously.

Our website uses HTTPS encryption and appropriate technical and organisational measures to protect your information against:

• Unauthorised access
• Loss
• Alteration
• Disclosure
• Misuse

Data Breaches

Should a personal data breach occur, we have procedures in place to investigate, contain and report the incident where required by law.

Third-Party Services

Our website may use trusted third-party services including:

• Google Analytics
• Google Search Console
• Spam protection services
• Website hosting providers

These organisations process data in accordance with their own privacy policies.

Automated Decision Making

ABS Cladding Services does not carry out automated decision-making or profiling using your personal information.

Links to Other Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of those websites.

Please review their privacy policies before submitting any personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page together with the revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or how we process your personal information, please contact us.

ABS Cladding Services

Website:
https://abscladdingservices.co.uk

Telephone:
01902 653322

Email:
info@abscladdingservices.co.uk

Complaints

If you believe your personal information has been handled incorrectly, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO).

Website:
https://ico.org.uk

Telephone:
0303 123 1113